Trust Center

Built for the people who need to trust the data.

The ScriptSafe Trust Center is designed for acquirers, payment processors, banks, and platforms that need to verify pharmacy compliance, not just take someone's word for it.

Our Role

What ScriptSafe is, and where our role ends

ScriptSafe is an independent certifier. We hold a clear, consistent line on what a certification means, how we treat the pharmacies we review, and the decisions that remain entirely yours.

An independent opinion, not a guarantee

Initial certification is a good-faith, point-in-time opinion that a pharmacy met the ScriptSafe standard based on the information available at review. Current certification status is then maintained through monitoring. It is not a warranty of legal compliance, future performance, or protection from loss; it is an evidence-based input for independent risk decisions.

You decide; we inform

Processors, acquirers, and networks make their own underwriting and risk decisions under their own policies and agreements. ScriptSafe provides certification status, scope, monitoring history, and findings; it does not control whether any account is approved, priced, maintained, suspended, or terminated.

Remediation where appropriate

When a finding can responsibly be remediated, ScriptSafe generally gives the pharmacy notice and a severity-based opportunity to respond or correct before a status change. ScriptSafe may act immediately, including notifying relying parties, when the finding is critical, non-remediable, legally disqualifying, threatens patient safety, involves suspected fraud, or when prior notice is not practicable.

Evidence on the record

Material certification decisions and status changes are documented in an evidence record, including source evidence, timestamps, reviewer actions, and the basis for the outcome. A pharmacy may request correction of an inaccurate finding and seek reconsideration of a declined, conditioned, or revoked certification under the process then in effect.

Resources

Everything you need to evaluate ScriptSafe

Verification Lookup

Search the ScriptSafe verified pharmacy directory. Confirm certification status, scope, and monitoring history for any pharmacy in real time.

Search Directory

Methodology

Understand exactly what ScriptSafe checks, how findings are classified, and what the certification standard requires. The framework is public; the full diligence document is available to vetted parties on request.

View Methodology

Monitoring Program

Learn how ScriptSafe monitors every certified pharmacy nightly, and what happens when something flags. Built for acquirer confidence.

Learn About Monitoring

Certification Standard

Review the ScriptSafe certification standard, the requirements every pharmacy must meet to receive and maintain certification.

View Standard
For Processors and Acquirers

What ScriptSafe certification means for your underwriting

When a pharmacy presents a ScriptSafe certification, you are not just receiving a certificate. You are receiving a complete, verified compliance package, and a commitment to ongoing monitoring that protects your portfolio long after underwriting.

Standardized compliance packages

Every certified pharmacy comes with a standardized compliance package: the same format, every time. No more chasing documents from individual pharmacies.

Real-time certification status

Check a pharmacy's current certification status, scope, and monitoring history at any time through Verification Lookup. The status reflects current compliance health, not just status at certification time.

Nightly monitoring with escalation

Every certified pharmacy is rechecked nightly. Monitoring is scheduled rather than instant, so a detectable change is evaluated at the next scan; once a finding is confirmed, our four-level severity escalation reaches you within minutes.

Underwriting support

Questions about a specific pharmacy? Our team is available to answer underwriting questions and provide additional documentation on request.

On Request

Deeper materials for serious diligence

The public pages cover the framework. When your review needs more, these are available to vetted processors, acquirers, and platforms on request.

Full methodology document

The deeper, formal methodology behind the public page: evidence model, metric definitions, monitoring cadence, and the dispute and remediation workflow in full.

Sample compliance package

A redacted example of the standardized package every certified pharmacy carries, so you can see exactly what your underwriting team receives.

Each copy is issued to a named recipient as a tracked, watermarked document. Internal detection logic, dictionaries, prompts, and thresholds, is never shared.

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Industry Recognition

Recognized by leading processors

ScriptSafe certification is recognized by WorldPay as a qualifying compliance credential for pharmacy merchant accounts.

WorldPay
Recognized certification partner
Active

Are you a processor or platform interested in recognizing ScriptSafe certification?

Work With ScriptSafe

Need to verify a pharmacy right now?

The ScriptSafe Verification Lookup gives you real-time certification status and monitoring history for any pharmacy in our directory.